Support
Welcome to the support page!
We design, develop, sell and support a variety of software products. We are continually enhancing the products and drive to deliver cutting edge functionality on the latest product platforms. Release notes for our products are available via dedicated page for registered partners.
Have a question?
Have a support enquiry or technical question? Reach us via email or use our contact form.
email: helpdesk.api@solitea.cz
We will provide you a qualified response as quickly as possible, at least within 24 hours but often much quicker.
Do you know...
What is included in your license?
We are constantly working on our applications improvement. The release plan outlines our commitment to continuously deliver new capabilities and provides early visibility for upcoming release waves in line with Microsoft releases.
2x
per year
Upgrade to the newest version
4x
per year
Cumulative updates (new features and patches)
14
days
For individual patches implementation
Call us
+420 577 113 111
Send mail
helpdesk.api@solitea.cz
Use contact form
Feel free to contact us via any contact form you find.
Service hours
Monday to Friday
8:00 – 17:00 (CET+1)
Not a Solitea OneCore partner yet?
You can send us an email and we will get back to you as soon as we can. Interested in joining the Solitea OneCore Partner Program? Please contact us to become a reseller here.