What can AI and Copilot do in OneCore today?

Copilot is a tool that makes it easier to create your own AI agents and automations within OneCore, tailored to your company’s needs.
OneCore is built on Microsoft Dynamics 365 Business Central, combining the platform’s standard AI capabilities with its own scenarios for finance contracts. Copilot can help, for example, when changing the financing term or activating a contract. Business Central adds natural-language access to company data, assisted analysis, support for bank reconciliation and electronic document matching.

The availability of specific features may vary depending on version, licence, region, configuration and permissions.

AI in finance works best when the data and processes are already in place

Leasing, lending and other finance companies work with large volumes of interconnected information: customers, contracts, repayment schedules, financed assets, interest, fees, invoicing and accounting. When that data is scattered across emails, spreadsheets and different applications, even a simple question can take several minutes to answer.

OneCore keeps key financial processes within Business Central. That means AI does not have to start from scratch. It can work in the context of a system where data, roles, permissions and process logic are already in place. For business use, that matters far more than the ability to generate text on its own.

Copilot in OneCore: Assistance right where you work with finance contracts

The value of AI is easiest to see in a real task. OneCore currently offers two Copilot scenarios for contracts before activation.

1. Need to change the financing term?

Instead of looking up the procedure and completing every step manually, users can launch Copilot directly from the contract list or contract card. They can describe what they need in natural language, and the financing calculation is updated using the same process logic as the standard procedure.

What matters to you is the result: fewer clicks, faster navigation and a simpler way to complete a task your team already knows.

2. Need to activate a contract?

Copilot can also assist with contract activation without bypassing the standard process. Activation follows the existing logic and checks built into the standard wizard. In other words, AI acts as a more natural interface to a controlled process rather than a “black box” making decisions for you.

What can Copilot do in Business Central?

Because OneCore runs on Microsoft Dynamics 365 Business Central, you can also take advantage of the platform’s standard AI capabilities. In practice, they can help with a number of everyday tasks:

Find data without endless clicking

Chat with Copilot lets you work with business data using everyday language. You can find a customer, vendor, order or other information available in Business Central more quickly, while Copilot continues to respect each user’s permissions.

Create a quick analysis using plain language

Instead of manually setting up columns, filters and aggregations, you can simply describe the view of the data you need. Analysis Assist suggests an analysis structure that you can refine further. This is particularly useful when you need an answer quickly and do not want to build a report from scratch every time.

Reduce manual work in bank reconciliation

Copilot can suggest matches between bank transactions and ledger entries and help propose accounts for unmatched transactions. The aim is not to remove oversight, but to reduce repetitive manual matching.

Speed up electronic document processing

Business Central also uses Copilot to match electronic vendor documents with purchase orders and their lines. The system can suggest matches and flag exceptions that need your attention.

What does your team gain?

The number of AI features in the system is not what really matters. What matters is how they improve your team’s day-to-day work.

• Spend less time searching for information and clicking through the system.
• Build analyses faster without starting from a blank view every time.
• Handle selected contract processes more easily, directly in OneCore.
• Reduce repetitive matching in bank reconciliation and document processing.
• Keep AI within your existing roles, permissions and process controls.

The result does not have to be a dramatic transformation of a single process. More often, it is dozens of small time savings throughout the day that add up across a larger team.

Copilot is not the same as an AI agent

Copilot typically helps with a specific step: finding data, suggesting an analysis or making an action easier to complete. An AI agent is designed to handle multi-step tasks more independently within a predefined scope. Business Central is already developing agent-based scenarios, and OneCore also includes them in its product direction. For any specific implementation, however, it is important to confirm which capabilities are actually available for your version and environment.

The most important prerequisite? Quality data and well-designed processes

AI can only work with the context available to it. If important information is split across local files, emails and disconnected applications, it becomes harder to get reliable results and to automate work safely.

That is why a better starting point is not “Where can we add a chatbot?” but “Which of our processes are standardized, and which data is good enough for AI to genuinely save us time?”

OneCore, for example, centralizes products, contracts, repayment schedules, interest, fees, invoicing and accounting links within Business Central. This structured foundation creates better conditions for practical AI scenarios today and in the future.

A practical way to get started with AI

The best chance of seeing value quickly comes from a specific, measurable use case. Rather than trying to “implement AI” everywhere at once, choose a process where people repeatedly lose time and measure whether AI genuinely makes the work faster or easier.

• Confirm that the feature is available for your specific versions of OneCore and Business Central.
• Set up roles and permissions so AI can work only with the data and actions available to each user.
• Start with one clearly defined scenario and measure the value it delivers.
• Keep human oversight and standard process controls in place for critical financial steps.
• Keep an eye on our updates, as AI capabilities are evolving rapidly.

AI that fits the way you work - not work that has to adapt to AI

The point of enterprise AI is not to add yet another tool that people have to open alongside their core system. Its greatest value comes from shortening the path from a question to the right data, or from an intention to a safely executed process. 

OneCore brings finance and leasing processes together with Microsoft Dynamics 365 Business Central and its AI capabilities. This allows AI to support the areas where repetitive work tends to accumulate: contract management, information retrieval, data analysis and related activities. 

Where could AI save time in your business?

If you would like to explore which Copilot and AI scenarios make sense for your leasing or finance processes, contact the OneCore team. 
Together, you can assess the options for your company.

Book a no-obligation consultation